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Cloudbeds Support Article

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How to sign up?

To sign up for our app, all you need to do is to fill in this form on  and we will contact you to create your check-in page and your login credentials.

Connecting for the first time

To connect with Cloudbeds, you must follow these steps:

  • First, log in with your credentials in
  • Go to the settings tab
  • Scroll down to the bottom, and there will be a button to connect with Cloudbeds.
  • Review app permisions and approve if you are logged in at Cloudbeds, or log in and approve to proceed with integration.
  • Done, you are now ready to go!

Integration Features

  • Validate Guest entries with reservation information from Cloudbeds.
  • Shorter Check-in for guests: Repeated information already extracted from PMS.
  • Easy manipulation of check-in process: No need to do twice the same job of check-in in both systems.
  • Show balance information directly to guests, so that they are aware of the costs before checking in.
  • Additional guests are automatically added to the reservation inside Cloudbeds system.
  • Whatsapp and Email template for easy check-in with custom links for each guest in 3 different languages.


Disconnecting the apps

To disconnect the apps, please follow instructions on:


Getting Support

For technical-related issues:

Rodrigo Tagliari



For commercial-related issues:

Vinicius Cezar Souza




Q: Do you have any additional charge for integration with Cloudbeds?

A: No. The integration is already included on the final price.

Q: Is it possible to send photos from one system to another?

A: Not yet. Integration scope at the time consists mainly of the stream of information. But we pretend to implement in future versions.

Q: How long does it take to integrate with Cloudbeds?

A: About 5 minutes only.

Q: What languages are supported by the integration?

A: English, Portuguese and Spanish